How We Handle Orders & Issues

Sunshades, snow covers and paint protection film

30-day returns. You have 30 days after your item arrives to request a return. The item must be unused, in the same condition you received it, and in its original packaging. Please include your order number or proof of purchase.

How to start a return: email autofitpro@gmail.com with your order number. If the return is accepted, we'll email you a return shipping label and instructions. Items sent back without first requesting a return can't be accepted.

Wrong fit, damaged or defective items: please check your order when it arrives and email us right away with a photo and your vehicle's year, make and model. If we sent the wrong item or it arrived damaged or defective, we'll send the correct item free of charge.

Refunds: we'll let you know once we've received and inspected your return and whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few extra days to post it.

Exchanges: the fastest way to get a different item is to return the one you have and, once the return is accepted, place a new order.

Rivian R1T hard topper

How we handle orders & issues

AutoFitPro is a small-batch, owner-run brand. Every hard topper is custom-cut for a specific customer in a production run that only starts when we hit the minimum order count. We keep our pricing low by running lean — no dealer margin, no middleman, no warehouse of spare panels. In exchange, every issue is handled directly with the founder, case-by-case.

Deposits

Your $600 deposit reserves your spot in the next production run and locks in your configuration. The deposit is refundable up until your unit enters production — typically the first 1–2 weeks after your order, once we hit the minimum batch size. Once your panels are being cut to your configuration, the deposit is no longer refundable because the materials are already committed to your truck.

Final payment

The $1,500 final payment is charged only after your unit has been built, inspected, and is ready to leave the factory. We do not charge final payment until we can confirm your unit is physically ready to ship.

If something goes wrong

For the topper we don't publish a formal returns policy or warranty because every situation is different and every customer is different. What we do is this:

If your crate arrives damaged — photograph it at delivery, note the damage on the driver's paperwork before signing, and email autofitpro@gmail.com with the photos and your order number. We'll work with you to make it right.

If a part is missing, broken, or defective — email autofitpro@gmail.com with photos and your order number. We'll work with you to make it right.

If something fails after install — email autofitpro@gmail.com and tell us what happened. We've built this product for real R1T owners and we respond to every message personally.

No form letters. No ticket systems. No runaround. You email the AutoFitPro team, we read it, and we figure it out together.

Questions before you order?

That's exactly what email is for. Reach us at autofitpro@gmail.com and we'll respond within 1 business day (M–F).